Global Concierge Services LLC take privacy and information management seriously. This privacy policy discusses what information we collect, how we use and manage that information, and how you can contact us to discuss your information. This policy is part of our Terms of Use, which provides important information about using our website. You may not use our website if you do not agree to these the Terms.
Global Concierge Services LLC may collect non-personally identifiable information regarding your visit to the Website. Global Concierge Services LLC may utilize Tracking Technologies (described below) to collect this information and may change its data collection method from time to time in its sole discretion.
Global Concierge Services may also collect your Personal Information. By Personal Information, we mean information that can be used to identify a specific individual.
Personal Information may include “cookies” which are small pieces of data sent from a website and stored in a user’s web browser while the user is browsing that website. When visiting the site again, the cookie allows that site to recognize your browser. Cookie data is collected through our “Tracking Technologies” described below.
Other Personal Information is what you provide to us when requesting information or services from us.
We will use your Personal Information to enable us to provide the service indicated or information you requested when you provided the information. It is a necessary part of all of our services and website access that Personal information we collect may be stored and processed in the United States and/or any other country in which Global Concierge Services LLC provides services, and by using the Website, you consent to any such storage, processing and transfer of information into and out of your country, state, and/or territory.
If you have provided your Personal Information to use our travel services, our use of your information will include providing you with travel confirmations, updates and notifications, receipts, and managing your account, including processing bills, and communicating with you. We will use the methods of communication available based on the information you have provide (e.g., if you provide us with a cell phone number as the method of communication, we will use text messaging to notify you of updates and connect you to your service provider). If you create a profile with Global Concierge Services, we will use the information you provide to enable us to provide you with the more personalized experience and additional service features made possible based on the information you give us.
We may also use your Personal Information to notify you of special offers or services, if you have requested that we provide you with such information.
We may also use your Personal Information to identify you when you visit our Website, to improve the operation and usefulness of our Website, to enable us to improve our services and products, and comply with applicable laws and law enforcement. Cookie data use is addressed below under “Tracking Technologies”.
Users have the opportunity at any time to remove themselves from Global Concierge Services' LLC communications by responding to the opt-out information provided on our Website and email broadcasts and/or calling 505-515-5000.
Personal information collected via the Website may be stored and processed in the United States and/or any other country in which Global Concierge Services LLC provides services, and by using the Website, you consent to any such storage, processing and transfer of information into and out of your country, state, and/or territory.
We work hard to implement and maintain security features that protect Global Concierge Services LLC and our customers against the unauthorized access, alteration and destruction of information we by users inside and outside the company. We use high level electronic commercial data security protection available, and we encrypt information at the individual data item level. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security and will not be liable for security breaches.
We use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
In addition to the other uses of Personal Information described herein, we use cookies to remember users’ settings (e.g., language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited.
You may request that we delete your Personal Information and after such request, we will retain and use your Personal Information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Global Concierge Services may also disclose your information: (1) if Global Concierge Services determines a violation of the Terms has occurred; (2) if Global Concierge Services LLC believes such disclosure is necessary to identify or bring legal action regarding injury or interference with the rights of Global Concierge Services LLC or another user of the Website; (3) to respond to legal process or as otherwise required by law; and (4) to assist Global Concierge Services LLC in fraud protection or investigation.
You understand that information received from you may be used by Global Concierge Services for any or all of the reasons described herein.
NONE OF THE GLOBAL CONCIERGE SERVICES LLC PARTIES SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY DATA BREACH OR UNAUTHORIZED ACCESS TO USER CONTENT OR OTHER INFORMATION ON OR SUBMITTED THROUGH THE WEB SITE, REGARDLESS OF THE LEVEL OF CARE USED BY GLOBAL CONCIERGE SERVICES LLC.