Posted Date: May 23, 2018
Effective Date: May 25, 2018
At Hi5, LLC ("Hi5 LLC," "we," "us," or "our"), we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our website, online reservation management system, financial applications, mobile applications, services and products, for example by subscription or by means of a Hi5, LLC -branded web site (collectively referred to as the "products and services"). Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our products and services. Throughout this policy, we refer to information that personally identifies you as "personal information." As used in this Privacy Policy, the terms "you", "your" or "user" all refer to the person using our products and services in any way.
This Privacy Policy applies to our products and services and governs data collection and usage. By visiting, accessing, purchasing our products and services, you agree that you have reviewed and understood our Privacy Policy to your full satisfaction, that you agree that you are subject to this Privacy Policy and that we are permitted to collect information as outlined in this Privacy Policy.
What personal data do we collect?
The Hi5, LLC websites are where you can learn more about Hi5, LLC products and services and how to become a user, sign up for more information about our products and services, or access your account if you are a user. We collect Personal Data supplied voluntarily by you in a few different ways.
Registration, Account Setup, Service Usage: In order to set up an account, you need to provide full name, phone number, and a valid email address. We may need to store encrypted credit card information and use it for both billing and payment purposes.
Automated Information: When you use our products and services, we may collect, store and process a unique installation identifier, IP addresses and device information (such as operating system or device model), barcode information and location coordinates. We use this data to provide our services to users and to track the use of our applications.
Analytics Information: We use data analytics to ensure site functionality and improve our products and services. We use a mobile analytics software to allow us to understand the functionality of our applications on your phone. This software may record information such as how often you use the application, what happens within the application, aggregated usage, performance data, application errors and debugging information, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information that you submit within the mobile application.
How do we process personal data?
We respect your privacy. Hi5, LLC will not process or share your personal information without your consent, except based on the following legal grounds:
Where we process your information without your consent, we do as follows.
Providing and improving our Services: We may use customer information as it is necessary to pursue our legitimate interests of improving our Services for our users, understanding how our Services are being used, and exploring and unlocking ways to develop and grow our business.
Keeping our Services safe and secure: We may also use customer information for safety purposes, in order to ensure the security of our Services.
Legal and Safety: Limo Anywhere may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities; to protect, establish, or exercise our legal rights or defend against legal claims; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Limo Anywhere's Terms & Conditions.
Third parties: It is also necessary for Limo Anywhere to share your information with certain companies that control us, are controlled by us, or under common control with us, as well as with third-party service providers, in order to operate and provide the services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Hi5, LLC not to disclose or use your information for other purposes.
Business Reorganization: In some cases, Hi5, LLC may choose to buy or sell assets. In these types of transactions (such as a sale, merger, liquidation, receivership, or transfer of all or substantially all of Hi5, LLC's assets), member information is typically one of the business assets that is transferred. If Limo Anywhere intends to transfer information about you, Hi5, LLC will notify you by email or by putting a prominent notice on the website, and you will be afforded an opportunity to opt out before information about you becomes subject to a different privacy policy.
Rights to your personal data.
We know that members of our community value having control over their own information, so Hi5, LLC gives you the choice of providing or editing certain information, as well as choices about how we contact you. You may also request that your account be deactivated. If your account is deactivated, your information will no longer be visible but Hi5, LLC must maintain your information in order to comply with legal obligations.
You also have the following additional rights with respect to your information:
Data access and portability: Access to and portability of your data are available by logging into your Hi5, LLC account.
Data correction and/or editing: password can be easily changed by logging into your Limo Anywhere account. Name, legal company name, and billing details can be changed by calling us at 888-888-0302.
Account deactivation: You may request that your account be deactivated and no longer be visible. However, Limo Anywhere must maintain your information in order to comply with legal obligations.
Withdrawal of consent or objection to processing: You can object to data processing in certain limited circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
Where we use your data for direct marketing purposes, you can always object by withdrawing your consent, using the unsubscribe link in such communications or changing your marketing preference settings.
Personal and payment information are required to provide our services. Hi5, LLC cannot offer or fulfill the services without processing this information.
Limo Anywhere strives to meet its customers' inquiries. If you have a concern about your service or the processing of your information, please contact customer service Hi5.taxi@gmail.com
Right not to be subject to a decision based only on automated processing: Much of Hi5, LLC's processing is automated in order to protect the security of your information and bring you high quality services. If you would like to speak to a Hi5, LLC agent, please contact customer support (207) 303-9113.
Decisions based on automated processing cannot be avoided when they are necessary to perform our services or authorized by EU law.
Complaint filing: If you have used our services in the EU, you have the right to file a complaint against Hi5, LLC with the European Data Protection Supervisor ("EDPS"), regarding personal data processed specifically for those services. The EDPS's contact details are: Office of the European Data Protection Supervisor, Rue Wiertz 60, B-1047 Brussels, Belgium, email: edps@edps.europa.eu.
You may also file a complaint with your EU Member State's data protection authority.
You may review and edit limited Personal Data after logging in to your Account. If you need to update your billing information, please contact us. If you do not have an Account or if you have questions about your Account information or other Personal Data, please contact us.
If you are a Hi5, LLC user in the European Union, you also benefit from certain rights granted by applicable law but subject to limitations therein. These rights include the right of access, rectification, restriction, opposition, erasure and portability, and the right not to be subjected to automated decision-making. If you want to exercise those rights or find out more, please contact us.
Security.
We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards, and by using or accessing our web site(s) or products and services you assume this risk.
With specific regard to credit card information, we comply with the Payment Card Industry Data Security Standard ("PCI DSS") by (but not limited to) designing, implementing, and maintaining a coherent set of standards and procedures to manage risks to cardholder data - in an effort to ensure an acceptable level of Information Security risk - and by conducting yearly PCI DSS audits.